There are several options to fill up your Service Account. Either before a purchase by granting a direct debiting authorization (SEPA) or during the payment process for download purchase. Important: To be able to use the Service Account you need to be a registered customer (more…)
Credit card Payment with credit card is the safest way of purchasing articles in the online shop with credit card number and respective verification code (e.g. MasterCard SecureCode or Veryfied by VISA). Customers are also able to credit their "Service Account" during the payment process (more…)
To be able to use the download center and payment via credit card or online payment service please register or log into our online shop.
The Service Account is our own payment system. It works like a credit account and gives you the possibility to easily pay your articles in our online shop. Furthermore the Service Account provides, depending on the amount of credit, two different discount levels. This means (more…)
In our online shop you have various possibilities to pay your selected articles. Initially the payment method depends on your customer status. In case you are not a registered customer we only provide advanced payment and cash on delivery. Your selected titles will be delivered (more…)
You'll receive an invoice for your purchase usually 1-3 working days after receipt of payment sent to your specified e-mail address. If you don't have one specified, please do so now at your personal area. You can also download the invoices in your personal area (more…)
It is no problem if an error occurs during the download after the payment process or maybe if you can find titles you have already purchased. In case of an error we have several safety mechanisms in our online shop to avoid the loss of (more…)